Leadership Team

Brad Dunlap

Owner/CEO

As Owner/CEO of TheBest Claims Solutions, Brad is leading our company in our mission to create and provide quality solutions to partners in the insurance industry. Over 25 years ago, he and his partn...

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Carla Ramos

Co-CEO

As co-CEO, Carla is focused on our company’s growth and instilling our values and approach throughout the organization. She believes in leading with empathy, and spends her days talking through prob...

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Julia Naumann

Chief Operations Officer

As COO, Julia’s focus is on overseeing operations and ensuring all strategic planning, process development, and goal setting align with our company’s mission and vision. Her background working wit...

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Ty Miller

Executive Vice President of Business Development

With decades of experience and knowledge in the industry, Ty is the perfect person to lead the growth of our company’s business portfolio. As our company continues our upward momentum, Ty is focused...

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Todd Yanak

Executive Vice President of Business Development

Since entering the industry in 1991, Todd has received multiple awards and accolades, including the Steve Paine Award for Excellence and Exemplary Performance. With over 30 years of experience, Todd i...

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Armando Andrade

Executive Vice President, Claims

Armando is an expert in claims and has been in the industry for over 20 years. He has attained two of the highest designations in the insurance community, CPCU and ChFC. Between his years of experienc...

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Kirby Pettitt

Executive Vice President, Recruiting

Leading a team of over 30 recruiters is no easy task, but our Executive Vice President of Recruiting makes it look like a breeze. Kirby's day-to-day consists of leveraging our expansive network of cla...

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Matt Osterhaudt

Executive Vice President, Delegated Authority

Prior to joining TheBest Claims, Matt oversaw field operations and the TPA division at a regional independent adjusting firm for 12 years. Through hard work and dedication, he grew their division from...

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Kelly Henry

Senior Vice President of Business Development

When it comes to property and casualty claims, Kelly is an expert. As Senior VP of Business Development, he uses that expertise to build meaningful partnerships with our P&C carriers, all while ensuri...

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Erika Robinson

Vice President of Client Experience

Erika’s endless optimism and energetic personality help her build relationships with clients all while leading the account management team. She is always working to find the best solution for our cl...

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Sam Barnes

Vice President of National Accounts

As a Vice President of National Accounts, Sam’s role revolves around creating opportunities for our services to have a meaningful and positive impact on our clients and their policyholders. Sam beli...

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Mike Murphy

Vice President of Business Development

In his role as the Vice President of Business Development, Mike works to provide unwavering support to our partners and their policyholders. He understands that behind every partnership is the desire ...

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Dave Bright

Vice President of Business Development

For Dave, being a VP of Business Development means facilitating new relationships with clients while simultaneously anticipating the needs of our current clients. Day-to-day, he helps manage and coord...

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Amanda Martinell

Vice President of Business Development

In her role as a National Account Manager, Amanda's primary focus revolves around nurturing and enhancing our client connections. She collaborates closely with our VPs of Business Development to ensur...

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Wendy Smith-Lowe

Director of Human Resources

As our Director of Human Resources, Wendy and her team are focused on protecting the company and its employees by ensuring that we comply with all laws, while also managing benefits, internal hiring, ...

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