Frequently Asked Questions

Independent Adjusting

Q: Our company prides itself on customer service. How can I trust that an external resource will provide the same level of service as our internal employees? 

A: Our candidates are experienced professionals who understand the importance of customer service and policy holder retention in independent adjusting. We only provide the highest level of candidates who we know will share your company’s values.

Q: How is TheBest different from other independent adjusting firms I already work with?

A: We call ourselves an independent adjusting service because we think it’s an important distinction. Your dedicated account manager offers customized service to ensure all of your needs are met, and that you have only the best independent adjusters working for you. It’s important for us to build a long-term partnership so we can effectively help you manage your claims influx whenever it arises.

Q: How much does it cost to use TheBest to find independent adjusters?

A: Our goal is to remove all of the risk from your end. We guarantee that our costs will be lower, our response time will be faster, and our quality of candidates will be higher than any other independent adjusting firm. If you’re not satisfied on those three fronts, our services are completely free to you.

Q: How well do you understand the independent adjusting industry?

A: We have extensive knowledge about independent adjusting, and how important it is for your organization to manage your influx of claims in a timely manner. All of our executive team members have substantial carrier experience, so they speak the same language and understand the day-to-day struggles you’re dealing with. With this integral insight, we’re able to provide services that help you meet your goals more effectively.

Q: What kind of experience do your independent adjusting candidates have?

A: Our candidates are well-versed in the claims industry, and specialize in property and casualty and workers’ compensation. They are proficient in the latest estimating software, and can begin helping you manage your claims overflow with minimal guidance and training.

Direct Hire Recruiting and Temporary Staffing

Q: I often need direct hire, temporary, and temporary-to-hire workers. Can you find all of those employees?  

A: Yes. TheBest is the only insurance recruiting and staffing agency that offers direct hire, temporary, and temporary-to-hire workers — in addition to independent adjusters. You don’t need to work with multiple agencies when you deal with us, because we do it all.

Q:
How much does it cost to find employees with TheBest?

A: Our services are completely free to our clients, until you decide to hire one of our candidates. Your dedicated account manager will take the time to understand your requirements so they only match you with candidates who are a perfect fit.

Q:
I need employees yesterday! Can you meet my tight timeline?

A: Absolutely. We have a massive talent pool of high-quality candidates all over the country, who are available and ready to take on direct hire, temporary, and temporary-to-hire roles. We weed through all the resumes for you to find suitable candidates, and send you a succinct summary with all the details you need to make a decision.

Q:
What services do you provide besides recruiting?

A: In addition to recruiting high-quality candidates and helping you close with the best talent, we also offer compliance, leadership training, and coaching for internal employees.

Q:
Where do you find your candidates?

A: Our recruiters visit insurance industry conferences all over the country to find the best talent. We promote our insurance jobs on job boards to reach candidates online. In addition, we have a large network, built up over 20 years, with high-quality candidates who we know and trust. Our candidates also often refer their colleagues and associates to us when they see a job that is a good fit.

Candidates

Q: Why should I use a recruiter to find a job? 

A: A recruiter is a highly specialized partner who knows how to match clients with candidates. We take the time to learn about our candidates and their needs so we can find them jobs they will thrive in. We understand market conditions and competitive salaries, and can coach candidates to negotiate the best compensation package for them. Plus, we’re career counselors who help you climb up the career ladder — not just find your next job.

Q: How do I sign up for job alerts with TheBest?

A: Head to job alerts where you can enter in your details and resume. A recruiter will contact you to learn more about your skills, expertise, needs, and experience, so we can effectively match you with jobs that are the right fit. Once we have your details, you will be considered for all insurance jobs that match your qualifications and location preference. You do not have to reapply to jobs each time.

Q: How much does it cost to use TheBest to find a job?

A: Our services to our candidates are always 100% free. You do not have to pay a cent at any time, even when you land a job and close with the employer.

Q: How many jobs are on your job board?

A: We post new jobs daily on our job board, and they are located in all major markets across the country. On average, we receive 150 new insurance claims jobs each week.

Q: What if I don’t want my current employer to know that I am looking for a new job?

A: When you work with TheBest, we guarantee 100% confidentiality. This means that our recruiters will not share information about who has applied for the job with their colleagues. You can securely look for a new role without worrying about your current position.

Other Resources

Q: Where can I find information regarding COVID-19 employee rights? 

A: Please see the information provided by The United States Department of Labor here. If you have any additional questions please direct them to [email protected].

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