Frequently Asked Questions
Job Alerts
Personal Career Profile
Resume and Enrollment Process
Communication
Assignments
Experience
Payroll
Clients
Miscellaneous
Job Alerts
When I receive a Job Alert, should I call or just respond to the email?
Please respond via email, with a copy of your current resume.
Are your job postings up-to-date?
Yes, but please bear in mind that most of our openings are filled within 48 hours. Our postings typically have to stay on Job Boards for 30 days, so it is imperative you respond immediately if a posting is of interest to you.
Are your job postings real?
Yes, our jobs are 100% real.
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Career Profile
Does a Personal Career Profile complete the enrollment process with your firm?
Yes. Additional information will be requested when you secure an assignment through us.
After I have submitted my Personal Career Profile, when can I expect to hear from IRS?
Your completed PCP will be reviewed within 48 hours. If your background and experience meet current client requirements, you will be contacted by our staff immediately.
Do I need to complete a Personal Career Profile every time I receive a Job Alert?
No, you only need to re-submit a Personal Career Profile if your information has changed, such as your email address or telephone number.
When filling out a Personal Career Profile, should I check only the categories for which I have experience, or should I mark all areas in which I have interest?
Please only indicate the qualification categories for which you have had a significant amount of experience.
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Resume and Enrollment Process
Why can’t I attach my resume?
After you complete the Personal Career Profile online, you will be prompted to submit your resume, references and/or other documentation.
Does it benefit me to complete Background Authorization Forms on your website immediately?
Yes, this will speed up the hiring process.
By applying once, will I still be considered for several openings?
Yes, you will be considered for all jobs that match your skill set.
You have numerous positions throughout the country, many which are of interest. Do I need to apply for each one individually?
No. Your information is stored in our database after your first application is received. You will be considered for all jobs that match your qualifications.
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Communication
How often can I expect to hear from your company regarding jobs?
Every time a job matches your qualifications or skill set.
Should I call or check in periodically with your firm for jobs?
This is not necessary. Please check your email daily for Job Alerts, since email is our primary method of communication.
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Assignments
How long do your temporary assignments last?
Assignment durations vary from weeks to several months, depending on our client’s needs.
How frequently do you receive new jobs?
We receive an average of 90 new jobs a week, nationwide. New jobs are available daily.
I am on a temporary-to-hire assignment. How long will I have to be in a temporary status before I am converted to direct hire?
Most temporary-to-hire positions have a probationary period of at least 90 days.
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Experience
I have been out of the claims field for several years. Am I still marketable to potential employers?
It is possible, depending on your specialty. Auto and homeowners’ adjusters are more likely to remain marketable for a longer period than Workers’ Compensation adjusters.
Do you have positions for entry-level adjusters?
Rarely. We work with some of the most respected companies in the insurance industry. Such firms typically seek experienced individuals to fill their positions.
Should I indicate with a checkmark which area(s) I would like to gain experience in, even though I currently have no experience in that area?
No, please indicate only the areas of expertise for which you have significant experience.
What qualifies as a CSR?
We only place Customer Service Representatives with a background in the Workers’ Compensation, and/or Property and Casualty Insurance lines of business.
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Payroll
How do I get paid for temporary work through your firm?
Employees are paid on a weekly basis. There are several options available, including Direct Deposit.
Does starting a temporary assignment affect my unemployment benefits?
Once on assignment, you are considered employed and wages are reported to the state in which you reside. You must speak with your state’s Unemployment Office to determine your eligibility status.
When I am on assignment, how I do request time off?
You MUST contact your Trusted Advisor if you need to request time off from a temporary assignment. We prefer to be given at least one week's notice for requested time off. Please note: time off from temporary assignments may jeopardize your position.
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Clients
What companies do you work with on a regular basis?
All the most respected Workers’ Compensation, as well as Property and Casualty carriers, Third Party Administrators and self-administered companies on a national, regional and local level.
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Miscellaneous
Where are you located?
IRS operates from our Corporate Headquarters in Phoenix, Arizona, but we have a presence in all major insurance markets countrywide.
Who would I contact to obtain a Claims Adjuster License?
You must contact the State Insurance Commissioner in which state you require licensing.
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